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Privacy policy

Cookies

The website uses “cookies,” which are text files stored on your computer, mobile device, or equivalent, with the purpose of recognizing it, remembering settings, performing statistics, and targeting advertisements. Cookies cannot contain harmful code such as viruses.

Personal information

General

Personal information includes all kinds of information that can be attributed to you to some extent. When you enter thecozysheep.co.uk, we collect and process various such information. This happens when accessing content, signing up for our newsletter, sending a message or making a purchase.

Security

We have taken technical and organisational measures to prevent your information from being accidentally or unlawfully deleted, disclosed, lost, impaired, or accessed by unauthorised persons, misused, or otherwise processed in violation of data protection regulations.

Your data is hosted on a Danish ISO security-certified web hotel, and we have also protected the site in the following ways:

  • Operational monitoring (skysolution receives notifications if the site is down 7/24)
  • Daily backup stored for 30 days
  • Anti-hacking software installed on the website/webshop, and the site is scanned weekly for harmful software
  • Access to the site and data is monitored, and access is blocked after 5 failed attempts
  • Audit log of who/what/when changes have been made to the site
  • Continuous updating of the site’s software to minimize hacking attempts
  • SSL certificate installed on the site to run https

Retention period

The information is kept for the period allowed by the legislation, and we delete it when it is no longer necessary. The period depends on the nature of the information and the reason for storage. Therefore, it is not possible to specify a general timeframe for when information is deleted.

Disclosure of information

Disclosure of personal information such as name and email, etc., will only occur if you give written consent to it. We only use data processors within the EU, and all have signed data processing agreements.

Insight and Complaints

You have the right to be informed about what personal information we process about you. You can also object to the use of information at any time. You can also revoke your consent to the processing of information about you. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries can be made to: info@skysolution.dk. If you want to complain about our processing of your personal information, you also have the option to contact the Data Protection Agency.

Seller

The website is owned and published by:

TCS Group ApS
Elmegårdsvej 14
8361 Hasselager

Email: mail@thecozysheep.co.uk